PRIVACY POLICY
1.- OWNERSHIP
This website is owned by NOW ATHLETES, DD Executive Empire SL, with registered office at Via Dos Castillas 33, Centro Empresarial Atica, Building 4 A/B, Pozuelo de Alarcon 28224 (MADRID), Spain, with tax identification number B01998822.
2.- INFORMATION AND CONSENT
By accepting this Privacy Policy, the user (hereinafter, the “ User ” or “ Users ”) is informed and gives his or her free, informed, specific and unequivocal consent for the personal data he or she provides through the website located at the URL [ https://www.nowathletes.es/ ] (hereinafter, the “ Website ”) to be processed by NOW ATHLETES, as well as the data derived from his or her browsing and any other data that he or she may provide in the future.
The User must carefully read this Privacy Policy, which has been written in a clear and simple manner to facilitate its understanding. The User may freely and voluntarily determine whether he or she wishes to provide his or her personal data to NOW ATHLETES.
3.- OBLIGATION TO PROVIDE DATA
The data requested in the forms on the Website are generally mandatory (unless otherwise specified in the required field) to fulfill the purposes for which they are being collected.
Therefore, if these requests are not provided or are not provided correctly, they cannot be addressed, without prejudice to the fact that you may freely view the content of the Website.
4.- FOR WHAT PURPOSE WILL NOW ATHLETES PROCESS THE USER'S DATA?
The personal data provided through the Website will be processed by NOW ATHLETES for the following purposes:
Data provided to formalize a purchase :
Manage, process, send, and track purchases made.
Contact the User to complete the order if they have saved their shopping cart or have saved products in their shopping cart without completing the payment process.
Conduct quality and satisfaction surveys.
Send personalized commercial communications to the User about NOW ATHLETES products and services, by electronic and/or conventional means, unless the User objects by checking the box enabled for this purpose on the Website.
Send commercial communications to the User, by electronic and conventional means, about NOW ATHLETES products and services, if the User gives their consent by checking the corresponding box.
Create a commercial profile, using third-party sources to offer the User products and services in accordance with their interests, if the User authorizes it by checking the box provided for this purpose.
Conduct analysis on the use of the Website and check the User's preferences and behaviors in order to improve communication with Website Users.
Data provided through out-of-stock product forms :
Inform Users of the availability of products they were interested in that were out of stock.
Send commercial communications to the User by electronic and/or conventional means, regarding NOW ATHLETES products and services, if the User gives their consent by checking the corresponding box.
Create a commercial profile, using third-party sources to offer the User products and services in accordance with their interests, if the User authorizes it by checking the box provided for this purpose.
Conduct analysis on the use of the Website and check the User's preferences and behaviors in order to improve communication with Website Users.
Data provided through contact forms :
Manage, process, and respond to User requests, applications, incidents, or queries.
Send commercial communications to the User by electronic and/or conventional means, regarding NOW ATHLETES products and services, if the User gives their consent by checking the corresponding box.
Create a commercial profile, using third-party sources to offer the User products and services in accordance with their interests, if the User authorizes it by checking the box provided for this purpose.
Conduct analysis on the use of the Website and check the User's preferences and behaviors in order to improve communication with Website Users.
Data provided through collaboration forms :
Manage relationships with collaborators or influencers.
Send commercial communications to the User by electronic and/or conventional means, regarding NOW ATHLETES products and services, if the User gives their consent by checking the corresponding box.
Create a commercial profile, using third-party sources to offer the User products and services in accordance with their interests, if the User authorizes it by checking the box provided for this purpose.
Conduct analysis on the use of the Website and check the User's preferences and behaviors in order to improve communication with Website Users.
Data provided for sending the Newsletter :
Manage subscription and/or unsubscription to the Newsletter.
Send commercial communications to the User by electronic and/or conventional means, regarding NOW ATHLETES products and services, if the User gives their consent by checking the corresponding box.
Create a commercial profile, using third-party sources to offer the User products and services in accordance with their interests, if the User authorizes it by checking the box provided for this purpose.
Conduct analysis on the use of the Website and check the User's preferences and behaviors in order to improve communication with Website Users.
Data provided to obtain discounts or to participate in promotions :
Manage and carry out the promotion, as well as manage its development.
Send commercial communications to the User by electronic and/or conventional means, about NOW ATHLETES products and services, if the User gives their consent by checking the corresponding box.
Create a commercial profile, using third-party sources to offer the User products and services in accordance with their interests, if the User authorizes it by checking the box provided for this purpose.
Conduct analysis on the use of the Website and check the User's preferences and behaviors in order to improve communication with Website Users.
5.- WHAT USER DATA WILL NOW ATHLETES PROCESS?
NOW ATHLETES will process the following categories of User data:
To formalize a purchase :
Identification data : name, surname and ID.
Contact information : email address, telephone number and postal address.
Transaction data for goods and services on NOW ATHLETES : products and services purchased or in which the User shows interest.
Economic and financial data : bank card.
Browsing data .
Data provided through out-of-stock product forms:
Identification data : name and surname.
Contact information : email address.
Transaction data for goods and services on NOW ATHLETES : products and services in which the User shows interest.
Browsing data .
Data provided through contact forms :
Identification data : name and surname.
Contact information : email address, telephone number and postal address.
Other data : data provided by the Users themselves in the open fields of the forms available on the Website.
Browsing data .
Data provided through collaboration forms :
Identification data : name and surname.
Contact information : email address, telephone number and postal address.
Browsing data .
Data provided for sending the Newsletter :
Identification data : name and surname.
Contact information : email address.
Browsing data .
Data provided to obtain discounts or to participate in promotions :
Identification data : name and surname.
Contact information : email address, telephone number and postal address.
Transaction data for goods and services on NOW ATHLETES : products and services purchased or in which the User shows interest.
Browsing data .
If the User provides third-party data, they declare that they have their consent and undertake to provide them with the information contained in the Privacy Policy, exempting NOW ATHLETES from any liability in this regard. However, NOW ATHLETES may conduct periodic checks to verify this fact, adopting the appropriate due diligence measures in accordance with data protection regulations.
6.- WHAT IS THE LEGITIMATION OF THE PROCESSING OF USER DATA BY NOW ATHLETES?
The legitimacy of the processing of your personal data will be the following:
Data provided to formalize a purchase :
Execution of the contract , to manage, process, send, follow up on purchases made and contact the User to complete the order if they have saved their shopping cart or have saved products in their shopping cart without completing the payment process.
Legitimate interest , to conduct quality and satisfaction surveys and to send personalized commercial communications, by electronic and/or conventional means, about NOW ATHLETES products and services.
Consent , for the sending of commercial communications by electronic and conventional means, about NOW ATHLETES products.
Consent , to create a commercial profile, using third-party sources to offer the User products and services in accordance with their interests.
Data provided through out-of-stock product forms:
Consent , to inform Users of the availability of products they were interested in and that were out of stock.
Consent , for the sending of commercial communications by electronic and conventional means, about NOW ATHLETES products and services.
Consent , to create a commercial profile, using third-party sources to offer the User products and services in accordance with their interests.
Data provided through contact forms :
Consent , to manage, process and respond to the User's requests, applications, incidents or queries.
Consent , for the sending of commercial communications by electronic and conventional means, about NOW ATHLETES products and services.
Consent , to create a commercial profile, using third-party sources to offer the User products and services in accordance with their interests.
Data provided through collaboration forms :
Execution of the contract , to manage the relationship with collaborators or influencers.
Consent , for the sending of commercial communications by electronic and conventional means, about NOW ATHLETES products and services.
Consent , to create a commercial profile, using third-party sources to offer the User products and services in accordance with their interests.
Data provided for sending the Newsletter :
Consent , to manage the subscription and/or cancellation of the Newsletter, made through the channel provided on the Website.
Consent , for the sending of commercial communications by electronic and conventional means, about NOW ATHLETES products and services.
Consent , to create a commercial profile, using third-party sources to offer the User products and services in accordance with their interests.
Data provided to obtain discounts or to participate in promotions :
Consent , to manage the promotion and make the discount or promotion effective.
Consent , for the sending of commercial communications by electronic and conventional means, about NOW ATHLETES products and services.
Consent , to create a commercial profile, using third-party sources to offer the User products and services in accordance with their interests.
The consents obtained for the aforementioned purposes are independent, so the User may revoke only one of them, without affecting the others.
To revoke this consent, the User may contact NOW ATHLETES through the CONTACT section of the same Website.
7.- INTERNATIONAL DATA TRANSFERS
The User is informed that NOW ATHLETES has contracted the services of Shopify, Google, and Mailchimp, whose servers are hosted in the United States, which entails an international data transfer. However, international data transfers are regulated since the aforementioned entities adhere to the Privacy Shield Protocol.
8.- DATA CONSERVATION
User data will be retained for the following periods:
Data provided to formalize a purchase :
The data provided to manage, process, send, and track purchases will be retained throughout the contractual relationship and, once it has ended, for the duration of any legal action that may arise.
The data used to contact the User to complete the order if they have saved their shopping cart or saved products in their shopping cart without completing the payment process will be retained for 180 days.
Data relating to satisfaction and quality surveys will be kept for five (5) years.
Data provided through forms for products out of stock will be processed until the communication is sent to the User, indicating that the product is in stock and, if it is not in stock, for six (6) months.
Data provided through contact forms will be retained for the time necessary to process and respond to your request and, once completed, for the limitation period for any legal action arising from said request.
Data provided through collaboration forms will be retained for the duration of the contractual relationship and, once it has ended, for the duration of the statute of limitations for any legal actions that may arise from it.
Data provided for the sending of Newsletters will be retained as long as the User does not revoke the consent given for this purpose.
Data provided to obtain discounts or participate in promotions will be retained until the end of the promotion and, once it has ended, for the duration of the statute of limitations for any legal actions that may arise from it.
Data used to send commercial communications will be processed until the User objects or revokes their consent.
Data used to carry out profiling , using third-party sources, will in no case refer to a period exceeding three (3) years.
9.- COMMERCIAL AND PROMOTIONAL COMMUNICATIONS
One of the purposes for which NOW ATHLETES processes the personal data provided by Users is to send them commercial communications with information regarding products, services, promotions, offers, events, or news relevant to Users.
If the User wishes to stop receiving commercial or promotional communications from NOW ATHLETES, they may request to unsubscribe from the service by sending an email to the following email address: support@nowathletes.com
10.- USER RESPONSIBILITY
The User:
You warrant that you are over sixteen (16) years of age and that the information you provide to NOW ATHLETES is true, accurate, complete, and up-to-date. For these purposes, the User is responsible for the veracity of all data provided and will keep the information provided appropriately updated so that it reflects your actual situation.
You guarantee that you have informed any third parties to whom you provide your data, if any, of the information contained in this document. You also guarantee that you have obtained their authorization to provide their data to NOW ATHLETES for the purposes indicated.
You will be responsible for any false or inaccurate information you provide through the Website and for any direct or indirect damages this may cause to NOW ATHLETES or third parties.
11.- EXERCISE OF RIGHTS
The User may send a letter to NOW ATHLETES, to the address indicated in the header of this Policy, or by email to support@nowathletes.com attaching a photocopy of their identification document, at any time and free of charge, to:
Revoke the consents granted.
Obtain confirmation as to whether or not NOW ATHLETES is processing personal data concerning the User.
Access your personal data.
Correct inaccurate or incomplete data.
Request the deletion of your data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
Obtain from NOW ATHLETES the restriction of data processing when any of the conditions provided for in the data protection regulations are met.
Request the portability of the data provided by the User in those cases provided for in the regulations.
File a complaint regarding the protection of your personal data with the Spanish Data Protection Agency at C/ Jorge Juan, 6, 28001 - Madrid, when the interested party considers that NOW ATHLETES has violated the rights granted to them by the applicable data protection regulations.
12.- SECURITY MEASURES
NOW ATHLETES will treat the User's data at all times in an absolutely confidential manner and will maintain the mandatory duty of secrecy regarding them, in accordance with the provisions of the applicable regulations, adopting the necessary technical and organizational measures to guarantee the security of your data and prevent its alteration, loss, processing or unauthorized access, taking into account the state of the technology, the nature of the stored data and the risks to which they are exposed.
13.- CHANGES
NOW ATHLETES reserves the right to revise its Privacy Policy at any time, in which case it will notify Users. For this reason, we ask you to regularly check this privacy statement to read the most recent version of the NOW ATHLETES Privacy Policy.
14.- ACCEPTANCE AND CONSENT
The User declares that he or she has been informed of the conditions regarding personal data protection and accepts and consents to the automated processing of such data by NOW ATHLETES in the manner and for the purposes indicated in this Privacy Policy.
15.- COOKIE POLICY
Cookies are small text files that are downloaded and stored on the user's device (computer/smartphone/tablet) when accessing certain web pages. They allow the Website to remember browsing preferences and navigate efficiently, making the interaction between the user and the Website faster and easier.
The information collected by cookies is anonymous and does not contain any sensitive information (such as name, address, or bank details), as they do not collect data that could personally identify the user.
15.1 - WHAT COOKIES ARE USED FOR
The Website uses cookies or other information storage and retrieval devices to track user interactions with the products and services offered on the Website.
Cookies allow us to recognize a user's browser, as well as the type of device from which the Website is accessed, and are used to facilitate the user's next visit and make the Website or applications more useful.
15.2- TYPES OF COOKIES USED ON THE WEBSITE
The Website uses the following types of cookies:
Advertising cookies: These cookies allow for the most efficient management of advertising spaces that the publisher may have included on a website, application, or platform from which the requested service is provided, based on criteria such as the content edited or the frequency with which ads are displayed. They allow for the provision of advertising tailored to the User's interests.
Analytical Cookies : When the user enters the Website, this tool collects anonymous information in a standard manner about the user's browsing and behavior patterns.
Google Analytics enables the following cookies on the Website domain:
"__utma": This is required for Google Analytics to work and has a 2-year expiration period.
"__utmz": Used to track the location of the visit, i.e., where and how the user arrived at our website. It expires after 6 months.
“_utmb”: This cookie records the time of arrival at the page and expires 30 minutes after the last page view. It is automatically deleted when you change websites or close your browser.
“_utmc”: The current JavaScript code used by Google Analytics does not require this cookie . Previously, this cookie was used in conjunction with the _utmb cookie to determine whether a new session should be established for the user after more than 30 minutes on the same page. This cookie is still written to ensure compatibility with websites running the old urchin.js tracking code.
15.3- HOW TO DISABLE COOKIES
All browsers allow you to make changes to disable cookie settings. This is why most browsers offer the ability to manage cookies, giving you more precise control over your privacy.
These settings are located in the "options" or "preferences" menu of your browser.
Below you can find the links for each browser to disable cookies by following the instructions:
Internet Explorer ( http://goo.gl/vFM6gb )
In the Tools menu, select “Internet Options.”
Click on the privacy tab.
You can configure privacy settings with a six-position slider that allows you to control the number of cookies that will be installed: Block all cookies, High, Medium High, Medium (default level), Low, and Accept all cookies.
Mozilla Firefox ( http://goo.gl/QXWYmv )
At the top of the Firefox window click on the Tools menu.
Select Options.
Select the Privacy panel.
In the Firefox option you can choose Use custom settings for history to configure the options.
Google Chrome ( http://goo.gl/fQnkSB )
Click on the menu located on the toolbar.
Select Settings.
Click Show advanced options.
In the 'Privacy' section, click the Content Settings button.
In the 'Cookies' section you can configure the options.
Safari ( https://goo.gl/PCjEm3 / https://goo.gl/dQywEo )
In the settings menu, select the “preferences” option.
Open the privacy tab.
Select the option you want from the “block cookies” section.
Please note that certain features and full functionality of the Site may not be available after disabling cookies.
If you wish not to be tracked by cookies, Google has developed a browser add-on that you can access at the following link: http://goo.gl/up4ND .
15.4- COOKIES ON MOBILE DEVICES
The Website also uses cookies or other storage devices on mobile devices.
Just like with computer browsers, mobile browsers allow you to change your privacy settings or options to disable or delete cookies.
If you wish to modify your privacy settings, follow the instructions provided by your mobile browser developer.
15.5- ACCEPTANCE OF COOKIES
If you continue browsing, we understand that you accept the use of cookies by the Website.
We inform you that if you block or refuse to accept the installation of cookies, certain services may not be available without their use, or you may not be able to access certain services or take full advantage of everything this Website offers.
For more information, you can consult the Spanish Data Protection Agency's guide on the use of cookies .